Accessibility Statement for Flowers Bishop's Stortford

Our Commitment to Accessibility in Bishop's Stortford

At Flowers Bishop's Stortford, we are dedicated to providing a seamless and accessible online experience for all our customers in Bishop's Stortford and the local area. We believe that everyone deserves the opportunity to browse and order flowers with ease and independence. Ensuring accessibility is a fundamental part of our commitment to inclusivity and exceptional customer service.

WCAG 2.1 AA Compliance

We strive to meet the accessibility standards set out by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are internationally recognised as the benchmark for accessible website design and development. By adhering to these standards, we aim to ensure that our website is usable by people with a wide range of abilities and disabilities, including those who use assistive technologies or have visual, auditory, motor, or cognitive impairments.

Screen Reader Compatibility

Our website has been designed and tested to perform effectively with popular screen readers. This means that all key page elements, images, and form fields are structured with appropriate semantic markup, descriptive alternative text, and logical navigation. Whether you use JAWS, NVDA, VoiceOver, or another screen reader, you can expect a predictable and efficient experience when browsing or ordering flowers from Flowers Bishop's Stortford online.

High Contrast and Visual Accessibility

We recognise that clear visual presentation is vital for many users, particularly those with low vision or colour blindness. Our website uses a high contrast colour palette, readable fonts, and sufficient text sizing to enhance clarity and usability. Interactive elements such as buttons and links are clearly distinguishable and keyboard-accessible, making it easier for everyone to place an order for flowers in Bishop's Stortford.

Enabling Everyone to Order Flowers Bishop's Stortford Online

Accessibility is more than a technical requirement – it's about enabling our entire Bishop's Stortford community to enjoy our floral services without barriers. Whether you are ordering flowers for a celebration, a loved one, or yourself, our accessible website empowers customers of all ages and abilities to shop independently and confidently. Placing an order from Flowers Bishop's Stortford online should be a straightforward and enjoyable experience for all.

Your Feedback Matters

We continuously review and update our website to improve accessibility. If you encounter any difficulties or have suggestions for further enhancing the accessibility of our online flower ordering service, we would love to hear from you. Your feedback is invaluable in helping us maintain and increase the inclusivity of our services for every Bishop's Stortford customer.

Contact Us for Accessibility Issues

Should you experience any obstacles or require assistance when using our website, please reach out to us via your usual method of contact. Our team is committed to addressing your concerns and providing support to ensure you have a positive and accessible experience when shopping at Flowers Bishop's Stortford.